We care very much about our customers and work hard to provide them with excellent service in what can sometimes be a highly technical arena.
Right now, we are looking for someone to provide Sage 50 software support for our Academy customers.
- Answer support calls from academy customers.
- Ensure that the customer call log is maintained.
- Create and update reports and layouts using the Sage 50 Report Designer tool.
- Assist with software upgrades
- Prepare training documentation
The ideal candidate will have the following skills and experience:
- An in-depth working knowledge of Sage 50 Accounting software
- An understanding of MS Access databases will be useful
- The ability to deal with customers in a calm and considered fashion, resolving their problems effectively
- A clear and precise telephone manner
Our office is based in Aylesbury, the working hours are Monday to Friday, 9.00am – 5.30pm
Full training in the role will be given, but the right person must already be Sage 50 literate.
For more information or to apply, call 01296 770007 or email email@example.com