Training and Support

Sage Training and Support

One of the reasons Sage software is so popular is that it is very easy to use. However, quality training is vital if you want to get the most out of your system.

We know from experience that hands on training with supporting documentation works best. When we come to your offices we bring our mobile training kit consisting of laptops for each delegate, projector, screen and personalised hand-outs based on your Sage system setup. We will train a maximum of four people in any one session and often find training different people in the morning and afternoon allows you and your team to get on with your day job as well as learn the software. A training timetable is agreed with you during the implementation to suit you and your staff. However, we can also offer online training for customers.

Should you prefer to get away from the office, we have facilities at our own offices too.

Sage Training and Support

We run two set, one day courses. One on the Sage 200 Report Designer and one on the Business Intelligence module.

Please contact the office for further details and to book your course.

Support

We have a team of highly skilled technical and accounting experts on hand. We have support teams which specialise in Sage Intacct and Sage 200 and its varying modules, so you can be confident we will be able to provide the help you need.

We offer a fast telephone response and most queries are quickly resolved. We use TeamViewer so we can connect to your Sage and work with you to get you back on track. This approach allows us to quickly diagnose and fix problems.

To get support, simply call our main number 01296 770007, give a brief description of the query and you will be put through to the right person.

What our customers say

  • Dayta are always available to support you with efficiency and a smile. The Academy Reports are excellent and recognised by our accountants who can easily create our year end accounts from the system. Having used Sage and the Academy Reporting I haven’t found any limitations in its use and would be happy to recommend the Dayta system to other Academies.

    Eva Evans

    School Business Manager | Bentley Heath School
  • We started as a single secondary school academy and have grown over a period of 4 years to a Multi Academy Trust. Dayta Designs have been with us from the outset giving excellent support and guidance on the Sage Finance and Academy Reports packages. As our Trust continues to grow and our requirements change it is refreshing to work with professionals who want to solve our development needs.

    Mrs S Thomas

    Accounting Manager | Community Academies Trust
  • The moment we met the team at Dayta Designs, we knew that we were going to receive the services of a competent, knowledgeable and responsive organization. They clearly demonstrated the capability and desire to continually develop their product and provide ongoing support and improvement – a feature we found traditionally absent in the educational finance software package market.

    Adam Miles

    The Woodlands Academy
  • I know that there is support at the end of the telephone if required. From day one, Dayta Designs have provided a friendly and customer-focused service. I am happy to recommend them.

    Fiona Mason

    Business Manager | Hockley Heath Academy
  • Dayta Designs have provided us with an excellent service that has met all our software needs. I would definitely recommend them to other businesses.

    David Silvester

    Financial Controller | Waddesdon The Rothschild Collection
  • We have been particularly impressed with the wealth of knowledge this company possesses and the extremely positive and practical manner in which our questions are answered. With this in mind we would have no hesitation in passing on our recommendations.

    Mike Cussell

    Managing Director | B-Loony
  • We’ve now been with Dayta Designs for a few years and during this time they have always impressed me. Not only do they have a great knowledge of the Sage packages, they offer a great service, always helpful, efficient and always deal promptly with my enquiries. In summary we are very pleased with the service they offer.

    Chris Thomas

    Director | R&JP Internation
  • We have been using Sage 200 since 2011 and are very pleased with it. We chose to move from Sage 50 to Sage 200 because the latter has a lot of much better features and was perfect for our needs. The migration was completed quickly and efficiently. They are quick to respond and very efficient at what they do – we have had no problems with our choice!

    Karen Allen

    Finance Manager | Halma
  • We implemented Sage 200 and the associated Project Accounting module to enable us to accommodate the growing size and complexity of our business and, at every stage in the process, Dayta Designs impressed us with their obvious expertise and knowledge. Over time they have become one of our most trusted and important business partners.

    Chris Calnan

    Finance Lead | PharmiWeb Solutions
  • I have been very impressed with the service received from Dayta.  They were most helpful at the setting up of the project, suggesting various solutions to our requirements and, in particular, have been extremely accommodating when dealing with our bespoke reporting requirements.

    Gill Gimes

    Myton Hospices
  • We wanted to upgrade from Sage 50 to Sage 200 and approached Dayta, who calmly reassured us that our plans could work and offered workable solutions to our more demanding requirements. Dayta delivered the project on time, provided appropriate support to our staff throughout and continue to deliver a professional and knowledgeable service to us. I thoroughly recommend them.

    Ross Baker

    Financial Director | Orange Genie
  • An enlightening day, giving us the confidence and courage to tackle those reports and layouts that we always wanted.

    Joanna Roberts

    Financial Controller | Thameswey
Dayta is a specialised Sage Business Partner, offering a range of services from tailored Sage add-on development and comprehensive support to streamlined implementation and training of Sage products for both education and commercial sectors.
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